Recordatorios: Cómo habilitar mensajes SMS además de correos electrónicos

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    AlterDementia
    Asked on March 16, 2026 at 2:48 PM

    Hello - wanted to know if we can enable SMS messaging for reminders for people who register using the form for an event? - in addition to email

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    Podo: Support Specialist
    Replied on March 16, 2026 at 2:48 PM

    Hi Mia,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Yes, you can enable SMS messaging for reminders in addition to email for people who register using your form. Jotform allows you to set up SMS notifications to receive instant text message alerts for new form submissions. To do this, you need to verify your phone number in the Form Builder under Settings > Notifications > SMS/Text Message or via the Integrations tab by searching for SMS.

    Once your phone number is verified, you can customize the SMS message content and save the notification settings. You will then receive real-time SMS alerts for new submissions.

    Additionally, for more advanced SMS capabilities such as sending SMS reminders to registrants, you can integrate your form with Twilio. This integration allows you to send SMS messages based on form submissions, which can be used for event reminders.

    Let me know if you want detailed steps on setting up SMS notifications or integrating with Twilio for sending reminders.

    Give it a try and let us know how it goes.

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    AlterDementia
    Replied on March 16, 2026 at 2:49 PM

    Thanks. How do you integrate Twilio? Is that an extra cost?

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    Podo: Support Specialist
    Replied on March 16, 2026 at 2:49 PM

    Hi Mia,

    You can integrate Twilio with your Jotform to send SMS notifications and reminders based on form submissions. Here’s how to do it:

    1. Open Form Builder and go to Settings, then select Integrations.
    2. Search for Twilio and click on it.
    3. Click Add to Form to add the Twilio integration widget to your form.
    4. Enter your Twilio Account SID, Auth Token, and Twilio Number in the menu that appears on the right side.
    5. Customize other options as needed and then click Update to save the integration.

    You can learn more about this integration on the Twilio Integration page.

    Regarding cost, Twilio is a third-party service and charges separately based on their pricing plans for SMS and calls. Jotform itself does not charge extra for the integration, but you will need a Twilio account with available credits or a subscription to send SMS messages.

    Let me know if you want help setting this up.

    Give it a try and let us know how it goes.