Autoresponse Emails: Incorrect Name Displayed on Client Receipts

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    FLBALLET
    Asked on March 16, 2026 at 10:05 AM

    I need to update the name on our autoresponse emails that are sent following submissions


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    Podo: Support Specialist
    Replied on March 16, 2026 at 10:06 AM

    Hi FLBALLET,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can easily change the name on your autoresponse emails that are sent following submissions. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Then, in the menu on the left side of the page, click on Emails.
    3. Next, hover your mouse over the Autoresponder Email, and click on Edit.
    4. Click on the Advanced tab.
    5. Select the email address you want to use under Sender Email.
    6. Now, click on Save. That's it. You’re done.

    
Autoresponse Emails: Incorrect Name Displayed on Client Receipts
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Autoresponse Emails: Incorrect Name Displayed on Client Receipts
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