Submission PDF: Items order does not match the original form layout

The submission pdf order of items is messed up. I want it to be that same like the form. The submission forms information are not organized as the original form. All of a sudden it is shuffled. I want the sumbitted PDF be in the same order please as the original form.

Please fix this from your side.

Regards

Hi solimoham271,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding the issue with the submission PDF order being different from the form order, the PDF generated from submissions typically follows the order of the form fields as they were originally set. If the order appears shuffled, it might be due to customizations or edits made in the PDF Editor.

Let me show you how you can ensure the submission PDF matches the form order:

1. Open your form in Jotform.
2. Go to the PDF Editor. Here you can see the layout of your submission PDF.
3. Rearrange the fields in the PDF Editor to match the order of your form fields exactly as you want them to appear.
4. Save the PDF layout.

This way, the submission PDFs you download or receive will have the fields in the same order as your form.

If you are using the Jotform Mobile App, you can also download submissions as PDFs directly:

1. On the Jotform Mobile App, tap on the form you want to download submissions from.
2. Tap on Submissions in the menu at the bottom.
3. Select the submission you want, tap the Three Dots icon at the top right.
4. Tap Download as PDF and then the Download icon.

Give it a try and let us know how it goes.

Hi solimoham271,

Thanks for reaching out to Jotform Support. Regarding your concern about the submission PDF order being different from your form, the order of items in the PDF is controlled by the layout in the PDF Editor. You can resize and move form fields easily. Let me show you how to do it:

1. In PDF Editor, click on a field to select it.
2. Drag and drop it to where you want it to be.

Give it a try and let us know if you need any help.

Ok I did it. But will this be reflected on all submissions? Also how can I garantee that it will not change

Hi solimoham271,

Yes, the layout changes you made will be reflected on all of your submissions. The PDF document acts as a master template, so every submission you download or receive will follow your new arrangement.

As for guaranteeing it won't change, the PDF layout will not shuffle on its own. It will remain exactly as you set it unless it is manually edited again in the PDF Editor.

Just keep in mind that if you add new fields to your form in the future, they will automatically be added to the very bottom of your PDF layout.

Let us know if you need any more help.

Thank you so much