Stripe/invoice setup – Currently, the payment field does not collect address information, nor does it send a tax-compliant invoice after payment. I

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    The_Werkstatt
    Asked on March 15, 2026 at 5:32 AM
    Stripe/invoice setup – Currently, the payment field does not collect address information, nor does it send a tax-compliant invoice after payment. I need the payment element to collect the billing address and trigger an invoice upon completion.
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    Christine JotForm Support
    Replied on March 15, 2026 at 5:59 AM

    Hi The_Werkstatt,

    Thanks for reaching out to Jotform Support. Regarding your need to collect billing address information and trigger a tax-compliant invoice upon payment completion using Stripe. The Stripe payment integration in Jotform allows you to collect billing address details. When you add the Stripe payment field to your form, you can enable the option to collect the customer's billing address within the payment settings. This ensures the payment field captures the necessary address information.

    I checked your form and can see that you have a User Defined Amount as payment type. For user-defined amounts, there is no option to enable the invoice feature in the product list.

    Let us know if there’s anything else we can help you with.