Forms email notification.

My forms email notifications are not working. very frustrating.!!

Hi officepb,

Thanks for sharing the details about your form's email notifications not working. To assist you better, could you please confirm the email address(es) you have set to receive these notifications? This will help us check the configuration and troubleshoot the issue effectively.

Once I have this information, I can guide you further on resolving the email notification problem.

Let us know if you have any other questions.

miamivisits@slabdepot.com

eli@slabdepot.com

liane@slabdepot.com

Hi officepb,

I’ve made a few changes to help resolve the problem. It appears the email addresses you provided are not valid due to formatting issues (missing separators or extra characters). Please ensure that each email address is correctly formatted and separated, such as using commas or spaces between them. This will help prevent delivery problems and ensure emails are sent successfully.

Here are a few tips to help prevent future email delivery issues:

• You can view your Email Logs to see what's happening with your form emails
• Whitelist Jotform IP Addresses and Domains
• If the issue persists, Setting Up a Custom SMTP to use your own email provider as the sender may help

Let us know if you have any other questions.

ok, please....

Hi officepb,

It looks like your form "Miami Store Visit" has an email notification set up to send from Jotform to multiple recipients, including miamivisits@slabdepot.com, liane@slabdepot.com, and one additional recipient. The notification is configured under the Settings tab in the Emails section.

If you would like, I can guide you through checking or adjusting the notification settings to ensure emails are sent correctly. Please let me know how you'd like to proceed or if you have any specific questions about the email notifications.

Let us know if you have any other questions.

yes

Hi officepb,

Let me walk you through how to check and adjust your email notification settings for your "Miami Store Visit" form to ensure emails are sent correctly.

Here’s how to do it:

1. Go to your Jotform account and open the "Miami Store Visit" form.
2. Click on the Settings tab at the top.
3. Select the Emails section on the left side.
4. Review the existing notification(s) listed, such as "Notification 1".
5. Check the recipient email addresses to ensure they are correctly formatted and separated by commas or spaces.
6. Edit the "From" name and email if needed to match your preferences.
7. Save any changes you make.

If you want, you can also add a new email notification by clicking the + Add Email button.

Give it a try and let us know how it goes.