Need to change our credit card. Where do we do that?

  • S
    Stephen Via
    Asked on March 13, 2026 at 8:24 AM

    Need to change our credit card. Where do we do that?

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    Podo: Support Specialist
    Replied on March 13, 2026 at 8:24 AM

    Hi Stephen,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Let me help you with that:

    To change your credit card information for billing, follow these steps:

    1. Log in to your Jotform account.
    2. Go to the Billing section of your account settings. You can access it directly through this link: Billing on my account.
    3. Update your credit card details in the payment methods area.

    Please note, if you are on the Starter/Free plan, the Billing tab is not available. Instead, you will find the Upgrade tab where you can manage your payment information.

    Give it a try and let us know how it goes.