Card Layout: Limited customization options for Thank You page

It seems that once I switch to the card layout. I can't edit the thank you page the way I like. I must use the predefined template. No richtext editor, no way to add a button, no way to make users download their answers. No way to display form data in the thank you page.

Is this only me, or is it a general issue for the card layout?

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Hi esentryltd,

Thanks for reaching out to Jotform Support. In Card Layout, the thank you page customization works differently compared to the Classic Layout. You won't find a traditional rich text editor. But you can edit the thank you message text with basic formatting options like bold and italic.

Add Action Buttons that let users fill out another form, edit their submission, or download a PDF copy of their entry. Take a look at the screencast below:

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.



This only works here. In the conditional thank you page, there is no field or action button

Hi esentryltd,

It's expected that adding action buttons isn't possible in the Card Form layout when creating a Change Thank You page condition. My colleague already created a feature request related to this issue.

Reach out again if you need any other help.