Enterprise: Confirmation of Bank Details for Overdue Invoice

  • C
    Celia Hunter
    Asked on March 13, 2026 at 1:34 AM

    Please can someone confirm the bank details, as you are a new supplier for us. 

    Invoice has these details: 

    BSB 013-381

    Acc 430602757

    We have an overdue invoice we would like to pay - #01282619

    Kind regards, 

    Celia

  • Profile Image
    Podo: Support Specialist
    Replied on March 13, 2026 at 1:34 AM

    Hi Celia,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding your request to confirm bank details for invoice payment, I must inform you that I do not have access to supplier bank details or invoice-specific payment information.

    Please ensure you verify bank details directly through official communication channels or documentation provided by your supplier to avoid any payment issues.

    Let us know if you have any other questions.

  • Profile Image
    Sheena JotForm Support
    Replied on March 13, 2026 at 2:01 AM

    Hi Celia, 

    I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.

    Thanks for your patience and understanding, we appreciate it.

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