GHL Integration: Custom Fields Not Displaying in Dropdown

I'm looking for information and syntax on custom fields. I see it in the GHL dropdown but it just says 'custom fields' and doesn't actually show me any of my custom fields. Thanks in advance!!

Hi Jamie,

Thanks for using Jotform. I’ll check into it and update you as soon as I can.

Hi Jamie,

I’ve passed this along to our relevant team and will update you as soon as we hear back from them.

Hi Corhinn,

I’ve gone ahead and moved your question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

Let us know if you have any other questions.

404 the page doesnt exist

Hi Derek,

Thanks for reaching out to us.

The link my colleague provided earlier was a private thread created for another user's account, which is why it shows a 404 error when you try to access it.

As for the main issue where custom fields are missing in the GoHighLevel integration, our Developers are actively working on a fix. We don't have an exact timeframe yet, but we will make sure to update everyone on this thread as soon as the issue is resolved.

Thanks for your patience while we get this sorted out.

Hi Hasan,

Any idea of when this will be resolved? I switched my client to JotForm specifically for its customization capabilities.

Thanks,

Neel

Hi Neel,

At this time, there isn’t an exact ETA available for when this will be resolved. Our team is still reviewing the behavior related to the GHL dropdown not displaying your custom fields. We’ll keep you in the loop with any updates we get.