Need to reset access code

  • C
    Charmaine Hunte
    Asked on February 13, 2026 at 2:14 PM

    Need to reset access code

    Page URL: https://www.jotform.com/help/344-encrypted-forms-and-how-to-use-them/
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    Kris JotForm Support
    Replied on February 13, 2026 at 2:20 PM

    Hi Charmaine,

    Thanks for reaching out to Jotform Support. If you're referring to the Encrypt Form Data feature to reset the access code or password that was set, currently, this option is unsupported. The access code or password, if lost, can't be recovered. You can check out the helpful guide about this on this link. If that’s not exactly what you’re looking for, can you explain more information so I can help you better? 

    Let us know if you have any other questions.