Multiple Selection Widget: Not functioning

  • R
    Rhian
    Asked on January 31, 2026 at 5:34 PM

    The multiple choice widget didn't work even though I followed all the steps, checked and checked again

  • Profile Image
    Mary JotForm Support
    Replied on January 31, 2026 at 7:30 PM

    Hi Rhian,

    Thanks for reaching out to Jotform Support. I checked your Multiple Selection Widget and it seems to be working correctly:

    Multiple Selection Widget: Not functioning Image 1 Screenshot 20Can you share a quick screen recording of what’s happening so we can try to replicate it on our end? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

    Once we hear back from you, we can get moving on a solution.