Smart PDF: Assistance needed with document created on personal account

  • Profile Image
    mr.shashikan
    Asked on January 31, 2026 at 11:32 AM

    Hi Sheena,

    I have personal account and created the same document. Pease hep on this.

    Here is the smart pdf link:

    https://form.jotform.com/260302826952052

    Thanks,

    Shashikant Pandit

  • Profile Image
    Silvano JotForm Support
    Replied on January 31, 2026 at 11:59 AM

    Hi Shashikant,

    Thanks for reaching out to Jotform Support. Can you replace the paragraph field with a Short Scrollable Terms widget instead? Adding it is easy, let me walk you through the steps:

    1. In Form Builder, click on Add Element at the top left side of the page.
    2. Now, click on Widgets Tab.
    3. Next, search and select Short Scrollable Terms Widget and add it to your form.
    4. Finally, click on the Wand Icon and enter your terms under Content Textbox in the right panel.

    
Smart PDF: Assistance needed with document created on personal account
Image-1

    That's it. Give it a try and let us know if you need any other help.

  • Profile Image
    mr.shashikan
    Replied on February 2, 2026 at 3:06 AM

    Hi Silvano,

    This checkbox is not only for terms and condition. When I add this checkbox for other places it does not show up initially before signing the document. Is there any other kind of checkboxes to use?


    Thanks,

    Shashikant Pandit

  • Profile Image
    Zeynep
    Replied on February 2, 2026 at 3:36 AM

    Hi Shashikan,

    Thanks for reaching out to Jotform Support.

    If you’re asking whether you can use other types of checkboxes, not just the Terms & Conditions element, the answer is yes. You’re not limited to using the Terms & Conditions widget only for agreements.

    Here are a few options you can use, depending on what you need:

    1. Using a regular Checkbox field

    You can use a standard Checkbox field for any type of confirmation, including agreements.

    • Add a Checkbox field from the Basic elements.
    • Use a label like:
    • I confirm that the information above is correct
    • or
    • I agree to the terms and conditions
    • Enable the Required option to make sure users must check it before submitting.

    This option works well if you don’t need a separate scrollable terms box.

    2. Checkbox with a clickable agreement link

    If you want users to read the terms but don’t need the full Terms widget:

    • Use a regular Checkbox field.
    • Add a link to your terms directly in the option text.
    • The link can open in a new tab, while the checkbox stays next to the text.

    This gives you more flexibility in layout and wording.

    3. Multiple confirmation checkboxes

    If you need users to confirm more than one thing (for example, terms, privacy policy, or age confirmation), you can:

    • Use multiple Checkbox fields, or
    • Use one Checkbox field with multiple options, and mark it as Required.

    Each option can represent a different type of confirmation.

    When to use the Terms & Conditions widget

    The Terms & Conditions widget is best if:

    • You need to display long legal text inside the form
    • You want a built-in scrollable agreement box

    Otherwise, regular Checkbox fields work just as well for confirmations.

    Give it a try and let us know which setup you prefer, and we can help you fine-tune the layout.

  • Profile Image
    mr.shashikan
    Replied on February 2, 2026 at 12:59 PM

    Hi Zeynep,

    Thanks for giving the suggestion to use the checkbox as you guggested.

    I tried but, it does not fit the style, keeping numbering, bold and all style along with checkbox.

    Please refer screenshot below which I want to achieve:

    
Smart PDF: Assistance needed with document created on personal account
Image-1

    Added checkbox as per your suggestion, but it's styling not looking good

    
Smart PDF: Assistance needed with document created on personal account
Image-2


    Thanks,

    Shashikant Pandit

  • Profile Image
    mr.shashikan
    Replied on February 2, 2026 at 1:41 PM

    Hi,

    Just for your clarity, I am using smart pdf form.


    Thanks,

    Shashikant Pandit

  • Profile Image
    Hakan Enterprise Customer Success Engineer
    Replied on February 2, 2026 at 2:36 PM

    Hi Shashikan,

    I was not able to find the parts you shared as screenshot in your last message starting with ALL CHECKBOXES.. Can you share the link to the form so we can investigate and help you further?

    As soon as we hear back from you, we can work on getting you a solution for this.