Re-send submissions to Salesforce

I had an error within Salesforce that prevented 60 form submissions from creating lead records. Is there any way to resubmit those forms now that I've fixed the error within SF? Besides downloading a csv from the submissions table and uploading that manually to SF. Thanks!

Hi Penney,

Thanks for reaching out to Jotform Support. You can create a custom button from your Jotform table to manually send submission data to Salesforce again. Here's how:

1. One you open your Jotform Table, click on Add button, next to the last column of your table.
2. From the new popup, choose Buttons tab.
3. Click on Send Data to Other Apps, and then Next.

After these steps, you'll be able to provide the name for the new column, choose Salesforce integration, and integrate it just like you did in the Form Builder. Then, you'll be able to click a button and send data of that submission to your Salesforce account.

Give it a try and let us know how it goes.

Awesome! Thank you, that worked great.

Happy New Year,

Penney

Hi Penney,

Your request has been answered and the thread is closed.

If you have another question or need more help, feel free to reply here and we’ll assist you right away.

Hi - we have the same issue but for forms that are collecting signatures. It blocks me from using a button due to the signature. How can I resend the data to Salesforce?

Hi,

Thank you for reaching out to Jotform Support. Please know that submissions can't be edited when Jotform Sign automation is enabled on your form. This is to keep them legally binding. The Send Update Request button in the tables cannot be enabled, nor is it possible to add an {edit_link} tag to the Autoresponder.

The Jotform Sign Automation can be turned off to allow editing of future submissions. Still, it will not allow editing of submissions that have already been made before the Jotform Sign Automation is turned off. In the event that users can no longer edit their submission data, you may ask them to resubmit the form. You can delete their previous data in tables to avoid duplicate submissions.

Here's how you can disable the Jotform Sign Automation:

1. In your Form Builder, click on Settings.
2. Choose Jotform Sign.
3. Turn Enable Jotform Sign Automation off.

Reach out again if there's anything else we can do for you.