Draft Mode: Testing Email Sending Functionality

  • K
    Kristina S.
    Asked on December 18, 2025 at 10:17 PM

    Draft mode is great! But is there a way to test whether emails are sending as expected while in draft mode? For example, I'm updating the old signature component to the new JotForm Sign and updating my workflow approval process. I'd like to test how the new flow compares so I can catch mistakes and let staff know what to expect with the update. I can test filling out the form, but I'm not receiving any of the emails in draft mode.

    Page URL: https://www.jotform.com/blog/announcing-draft-and-publish-for-jotform-enterprise/
  • Profile Image
    Rica Support Team Lead
    Replied on December 19, 2025 at 12:39 AM

    Hi Kristina,

    Thanks for reaching out to Jotform Support. Draft mode is only available for Enterprise users. If you already have an Enterprise account and needed help with this feature, I suggest reaching out to our Enterprise Support Team. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.

    Thanks for your patience and understanding, we appreciate it.

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