SMS Notifications: Restrictions and Options for Client or Licensed User Alerts

  • M
    Mac Summers
    Asked on December 16, 2025 at 5:15 PM

    Hey, this is cool. Who are the SMS notifications restricted to? Can we substitute (or add) these for client notifications? Or is it limited to 'licensed users' at our company?

    Page URL: https://www.jotform.com/blog/announcing-sms-and-whatsapp-notifications-for-jotform-enterprise/
  • Profile Image
    Keenly JotForm Support
    Replied on December 16, 2025 at 6:18 PM

    Hi Mac,

    Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Just create a ticket there, and someone from the Enterprise Support Team will get in touch with you shortly. 

    Thanks for your patience and understanding, we appreciate it.