do my clients need to have jotform as well or they can open my doc without it

  • C
    CHIARA CORAZZA
    Asked on December 5, 2025 at 8:43 AM

    do my clients need to have jotform as well or they can open my doc without it

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    Elif
    Replied on December 5, 2025 at 9:23 AM

    Hello CHIARA,

    Thank you for reaching out to Jotform Support. Your clients do not need a Jotform account to open or fill out your form — they can access it directly through the form link.

    However, if your clients would like to create their own copy of your form (for example, to edit it or use it under their own account), then they will need to have a Jotform account to clone or create the form on their side. Cloning an Existing Form From a URL is easy. Let me walk you through it:

    1. On your Workspace page, click on Create on the top-left side of the page.

    2. Select Form from the assets, and then click on Import Form.

    do my clients need to have jotform as well or they can open my doc without it
Image-1 3. In the next window, click on From a Web Page. 

    4. Paste the form link into the Enter URL field and click on Create Form.

    do my clients need to have jotform as well or they can open my doc without it
Image-2 After cloning your form, it will open in Form Builder automatically. You can now edit it the way you want and publish it.

    Give it a try and let us know if you need any other help.