Appointment Scheduling: Confirmation Page Showing Incorrect Duration for Multi-Hour Bookings

My appointment time isn't every hour in fact it last 2 hrs or 3hours but on confirmation page its showing a customer booking a 2hr picnic for 1hr how do I fix this

Hi Ra,

Thanks for reaching out to Jotform Support. If you share the link to your form, I can check it out and see what’s going on. If you can also take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.

Greetings, I've run into obstacle after obstacle, but I've been able to figure things out. It's been a very sad experience for me because I thought I was finished with this process, then a thought comes, and I'm faced with another setback current problem.

I have a picnic company with 3 tiers. I have added these picnic packages to my product list, but a customer can book the top-of-the-line picnic and then go to the product list to book the cheaper picnic. This is a major problem. Can you send me a step-by-step guide that works for my guests, ranging from 2 to 8 guests?

The Jotform AI robot has guided me down a dead end; nothing works.

Hi Ra,

I checked your account and did not find any forms associated with it. Could you confirm the URL of the form you are referring to? This will help us investigate the issue more accurately.

Also, clarify if you need assistance customizing the appointment field in a specific way, or if your users are unable to reserve the appointment times they need.

If you can reproduce the issue on another browser or device, it would be very helpful to provide a screencast showing the problem. You can record your screen using services like Google Drive, YouTube, Box, or Loom.com, and then share the video link here in this support ticket.

Once we have these details, we will be able to assist you further.