Quantity Gift Registry Widget: Incorrect total calculation when multiplying ticket quantity by price

  • S
    Stable Lives
    Asked on November 13, 2025 at 10:39 AM

    Hi All I'm using the Quantity Gift Registry widget for select adult or child tickets. I have added a total number and calculation widget. Tickets are £5 each, I'm putting in the field * 5 however it's giving incorrect totals like 17 for 3 tickets can you help

    Page URL: https://www.jotform.com/help/how-to-calculate-a-total-with-jotform/
  • Profile Image
    Vishvakumar JotForm Support
    Replied on November 13, 2025 at 11:33 AM

    Hi Stable Lives,

    Thanks for reaching out to us for help. You need to make sure you are using the Form Calculation Widget to perform the calculation of the total tickets multiplied by £5. To pass the calculated total to a payment field, add a payment integration to your form and set the payment type to a user defined amount. Then, select the Form Calculation widget as the source for the price. Can you share with us the form URL in question?

    After we hear back from you, we’ll know what’s going on and how to help.