Autoresponder Email: No option to attach file

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    Gemma
    Asked on November 11, 2025 at 10:02 PM

    Australian user here, I don't see this option when I go to any of my forms. Is this option only available for certain forms or Countries?

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    Mary JotForm Support
    Replied on November 11, 2025 at 10:47 PM

    Hi Gemma,

    Thanks for reaching out to Jotform Support. I checked your form and the Attach File option is available:

    Autoresponder Email: No option to attach file Image 1 Screenshot 20Can you share a quick screen recording of what’s happening so we can try to replicate it on our end? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

    Once we hear back from you, we can get moving on a solution.