PDF Editor: File name corrupted when using Japanese characters in PDF title

  • Profile Image
    CS_Center
    Asked on November 11, 2025 at 1:41 AM
    Additionally, when the generated pdf had the form fields for the name and spelling of the name as the title, when we download that file the file name is corrupted. The input for the name and spelling is all filled out in Japanese from the form.

    In the clone I have attached to this message I have changed the name of the pdf to "Receipt" and the file name is no longer corrupted, when i tried to name the file something in Japanese, the file got corrupted again.

    We apricated your help.

    Best regards,

    Yutaka

  • Profile Image
    Nikola JotForm Support
    Replied on November 11, 2025 at 4:09 AM

    Hi Yutaka,

    Thanks for reaching out to Jotform Support. I tested the reported issue, and I was able to replicate it, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

     PDF Editor: File name corrupted when using Japanese characters in PDF title Image-1