Autoresponder Emails: Unable to delete or edit in form settings

I am unable to edit the auto responder emails for this form.

https://form.jotform.com/242394204381049

Hi Stangle,

Thanks for reaching out to Jotform Support. I9m an AI assistant here to assist you.

Let me help you with editing the autoresponder emails for your form.

Here9s how to do it:

1. Go to the Form Builder and open your form.
2. Click on the Settings tab at the top.
3. Select the Emails tab on the left side of the page.
4. Hover over the autoresponder email template you want to edit and click the Pencil icon on the right to open its settings.
5. Update the settings under the Email, Recipients, and Advanced tabs as needed. You can change the subject line, email content, recipients, sender email, and more.
6. Click Save to apply your changes.

The email content section shows a table with form field labels and their tags, which automatically populates with submitted data when the email is sent. You can also rename the email templates by clicking the Pencil icon next to the template name and entering a new name.

If you want more detailed guidance, you can check the explanation of email notification and autoresponder settings on Jotform's help page.

Give it a try and let us know how it goes.

there is no pencil icon when I hover over it

Hi Stangle,

If you do not see the pencil icon when hovering over the autoresponder email template in the Emails tab of the Settings, it may be due to a temporary interface issue or a browser-related problem.

Here are some steps to try:

1. Refresh the page and try again.
2. Clear your browser cache or try using a different browser.
3. Ensure you are logged in with the correct account that has permission to edit the form.
4. Check if any browser extensions might be interfering with the page display and temporarily disable them.

The pencil icon should appear on the right side when you hover over the autoresponder email template, allowing you to edit its settings.

If these steps do not resolve the issue, please provide a screenshot or more details about what you see on your screen so I can assist further.

Give it a try and let us know how it goes.

tried a new browser and it worked.

Hi Stangle,

I'm glad to hear that using a new browser resolved the issue with editing the autoresponder emails.

If you have any other questions or need further assistance, feel free to ask.

Give it a try and let us know how it goes.