Payment Integration: Stuck on Work in Progress Setup Page

I have been unable to set up a payment connection for my form. It takes me through all of the steps of connecting my accounts but after I've done that, it gets stuck on the "Work in progress...Please wait while we set up your payment connection" page.

Hi Lori,

Thanks for reaching out to Jotform Support. You can try to clear your browser cache or cache of the form to help with temporary issues. Although Clearing Your Form Caches isn't done automatically, it's easy to do it manually. Let me show you how:

1. On your Workspace page, click on your Avatar/Profile Image icon.

2. In the dropdown menu, click on Settings.

3. In the Settings menu, click on Clear Cache. And that's it, you're done.

Give it a try and let us know if you need any other help.