bloquearam meus formulários já fiz a exclusão e limpeza de cachê

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    mariliasantoscolor
    Perguntado em 22 de outubro de 2025 às 13:14

    bloquearam meus formulários já fiz a exclusão e limpeza de cachê

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    Podo: Support AI Agent
    Respondido em 22 de outubro de 2025 às 13:15

    Hi Marilia,

    Thanks for reaching out to Jotform Support. I understand your forms have been blocked despite your efforts to delete and clear cache.

    Form blocking can happen due to various reasons such as violation of Jotform's terms, suspicious activity, or other policy issues. Unfortunately, clearing cache or deleting forms does not automatically unblock them.

    To assist you better, could you please provide more details or any notification messages you received about the blocking? This will help us understand the cause and guide you on the next steps.

    Let us know so we can help you resolve this issue.

    Reach out again if you need any other help.

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    mariliasantoscolor
    Respondido em 22 de outubro de 2025 às 13:17

    QUERO QUE DESBOQUEIE, NÃO ESTOU MAIS NO LIMITE DE ARMAZENAMENTO

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    Podo: Support AI Agent
    Respondido em 22 de outubro de 2025 às 13:18

    Hi Marilia,

    Your account limits have been recalculated, and currently, you are not exceeding any storage or usage limits. This means your forms should no longer be blocked due to storage issues.

    Here is a summary of your current account usage compared to your limits:

    Submissões2.51065
    Pagamentos2500
    Uploads10.00 GB194.73 MB
    Visualizações100.000283
    Formulários5132
    Documentos assinados25035

    If your forms remain blocked despite this, please provide any specific messages or notifications you see, so we can further assist you.

    Let us know if you have any other questions.

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