Your unsubscribe isn't working

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    Jarryd
    Asked on October 16, 2025 at 12:50 AM

    Your unsubscribe isnt working Image 1 Screenshot 20

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    Podo: Support AI Agent
    Replied on October 16, 2025 at 12:51 AM

    Hi Jarryd,

    Thanks for reaching out to Jotform Support. I understand that the unsubscribe link you received is not valid.

    Let me help you with that:

    1. Check the unsubscribe link to ensure it is correctly formatted and complete.
    2. Try accessing the link from a different browser or device to rule out any local issues.
    3. Verify your email settings in Jotform to confirm that the unsubscribe feature is properly enabled and configured.

    If the issue persists, please provide more details or a screenshot of the exact message or email containing the unsubscribe link.

    Give it a try and let us know how it goes.

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