Unable to connect to our enterprise instance

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    Gary Manning
    Asked on October 15, 2025 at 2:36 PM

    Seems that the system may be down?

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    Arslan JotForm Support
    Replied on October 15, 2025 at 3:14 PM

    Hi Gary, 

    Thanks for reaching out to Jotform Support. It seems that you’ve created a ticket for our Regular Jotform Support, but because you have an Enterprise account, we have a dedicated Enterprise Support Team to help you. I’ve gone ahead and contacted the Enterprise Support Team about this, and they should be reaching out to you shortly to help you.

    Thanks for your patience and understanding, we appreciate it.

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