Why is my Jotform enterprise account down?

I am experiencing an issue where my Jotform enterprise account is down and I need help as soon as possible. I requested to create a ticket for this issue. My email is kyles@tubal-reversal.net and my name is Kyle Simmons.

Hi Kyle,

Thanks for reaching out to Jotform Support. I’ve gone ahead and contacted the Enterprise Support Team about this, and they should be reaching out to you shortly to help you.

Thanks for your patience and understanding, we appreciate it.