App: Top Icon is not updating.

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    DelGrippo
    Asked on October 15, 2025 at 9:57 AM

    I am unable to change the icon for the top navigation on this app. I have tried clearing cache and viewing in desktop and mobile.

    Jotform Thread 32050291 Screenshot
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    Podo: Support AI Agent
    Replied on October 15, 2025 at 9:57 AM

    Hi Anthony,

    Thanks for reaching out to Jotform Support. Let me help you with that:

    To change the icon for the top navigation in your app, please follow these steps:

    1. Go to Settings at the top in the App Builder.
    2. Select App Name & Icon on the left side.
    3. Click Edit icon to open the icon properties panel on the right.
    4. Choose or upload your desired icon. You can select from available icons or upload a custom image under the Image section.

    Note that icon color options are only available for outline-style icons.

    If you have already tried clearing your cache and viewing on different devices without success, please ensure you are following these steps within the App Builder settings.

    Give it a try and let us know how it goes.

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    DelGrippo
    Replied on October 15, 2025 at 9:59 AM

    I have don these and there is still a color icon that shows up with the hamburger seen in the bottom right corner of the screenshot I sent

  • Profile Image
    Podo: Support AI Agent
    Replied on October 15, 2025 at 9:59 AM

    Hi Anthony,

    One of our Support Team members will take it from here to follow up shortly.

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    Kris Ann JotForm Support
    Replied on October 15, 2025 at 12:17 PM

    Hi Anthony,

    I’ve gone ahead and reported this to our Developers so they can figure out what’s going on. We’ll be back with an update as soon as we can.

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