Por que os dados não estão sendo enviados para o Pipedrive em um formulário clonado?

Tenho vários formulários integrados ao Pipedrive e funcionam muito bem. Porém, para um formulário recém criado, que é um clone de um formulário meu anterior, estou tendo problemas. Os dados não estão sendo enviados para o Pipedrive, como se esta integração estivesse com falha. Eu já tentei a integração, mas está dando falha. Tentei usar outro navegador, mas não resolveu. Gostaria de saber o que pode ser o problema.

Hi lverasneto,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Regarding your issue with data not being sent to Pipedrive from your newly cloned form, please note that when you clone a form, the integrations are not cloned automatically. You need to set up the Pipedrive integration manually again for the new form.

Let me walk you through the integration setup to verify everything is correctly configured:

1. Go to Settings in your Form Builder.
2. Select Integrations on the left side.
3. Search for and select Pipedrive.
4. Authenticate your Pipedrive account again to ensure the connection is active.
5. Choose the Pipedrive action you want (e.g., create deals, contacts).
6. Map your form fields to the corresponding Pipedrive workspace fields carefully.
7. Save your settings and test the form submission.

If you have already tried these steps and the issue persists, please check if there are any specific errors during integration or submission.

Give it a try and let us know how it goes.