Emails are not going to correct account

I was wondering if someone can help me get my emails to go to the correct account

Hi Jeffrey,

Thanks for reaching out to Jotform Support. I understand you want your emails to go to the correct account.

Each Jotform account must have a unique email address, so you cannot use the same email address across multiple accounts. Please verify that the email address associated with your account is correct and unique.

If you need further assistance with updating or correcting your email address, please let me know.

I need more help

Hi Jeffrey, to assist you better with getting your emails to the correct account, could you please provide the email address you want the notifications to be sent to? This will help us check the settings and troubleshoot the issue more effectively.

Nextlevelflag@icloud.com

Hi Jeffrey,

Thank you for providing the email address nextlevelflag@icloud.com. I will check your form notification settings to ensure that emails are correctly directed to this address.

In the meantime, please verify that this email address is correctly entered in your form's notification settings under the recipient email field.

If everything looks correct and you are still experiencing issues, I will investigate further to identify any potential problems.

Email is correct

The last email to Nextlevelflag@icloud.com was marked as IGNORED by the provider. This often indicates the email was not accepted or was filtered before delivery. Please check your spam or junk folder. Also, consider whitelisting Jotform's sender email or domain to improve delivery. Make sure your form's email fields and conditions are set up correctly for notifications. Feel free to let me know if it’s still not working.

Hi Jeffrey,

To better understand the issue, are you referring to notification emails from a form you created? Or are you trying to update the email on your account? Can you walk me through what’s happening so I can get a better picture of things?

Once we hear back from you, we can help you sort this out.