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AAmanda CrookAsked on October 14, 2025 at 8:37 AM
Need help with pricing as there are different prices once you sign up with Jotform.
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Podo: Support AI AgentReplied on October 14, 2025 at 8:38 AM
Hi Amanda,
Thanks for reaching out to Jotform Support. Let me help you with that:
Jotform pricing can appear different after signing up because charges are made in either U.S. dollars or euros, depending on your location. If you are located in Europe, you will be charged in euros. For users in the rest of the world, charges are made in U.S. dollars. The amount you see on your bank or credit card statement may also show a converted local currency amount based on your bank's conversion rates.
This currency difference might be why you see different prices after signing up.
Let us know if you need any further clarification on this.
Give it a try and let us know how it goes.
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Shaira JotForm SupportReplied on October 14, 2025 at 9:28 AM
Hi Amanda,
The pricing you see after signing up may vary based on factors such as your account location, currency, and available promotions. Could you share a bit more about which pricing differences you noticed or which plan you’re referring to? This will help us clarify the exact details for your account.
Once we hear back from you, we can help you sort this out.
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