Will you please resend the password change request

Hi Teri,

To resend the password change request, I'll need your username or email address associated with your Jotform account. Could you please provide that information?

admin@westbrooklawgroup.com

According to our records, the reset password email is being sent to admin@westbrooklawgroup.com. Please check your spam or junk folder. To ensure you receive future emails, consider whitelisting Jotform's sender email or domain.

will you please resend and then I will track it down

According to our logs, the email to admin@westbrooklawgroup.com was successfully sent on 2025-10-13 at 15:02:01. Please check your spam or junk folder. Consider whitelisting Jotform's sender email or domain to avoid future issues. Also, ensure your form's email fields and conditions are set up correctly. To prevent email bounce issues, please use valid, correctly formatted email addresses.

It is not in any of those places

Hi Teri,

Since the password reset email is not in your inbox, spam, or junk folders, I recommend checking if your email provider has any additional filters or quarantine settings that might be blocking the email.

If possible, try adding Jotform's sender email or domain to your safe sender list or whitelist to ensure delivery.

If the issue persists, please let me know, and we can explore further options to help you regain access to your account.