Can't Find Verification Email to Verify my Account

I can't share documents until my account email is verified and its not showing up in my mailbox. Could I get a new verification email sent?

Hi Sarine! To help you get a new verification email sent, could you please provide the email address associated with your account? This will allow us to assist you more effectively.

skaloghlian@ucsd.edu

I’ve made a few changes to help resolve the problem. The last email to skaloghlian@ucsd.edu is currently in a WAITING status, which means it has not yet been delivered. Please check your spam or junk folder in case it arrives there. Also, consider whitelisting Jotform's sender email or domain to help ensure delivery. Make sure your form's email fields and conditions are set up correctly to avoid delays.

how long does it take for the email to be delivered

Hi Sarine,

The delivery time for verification emails can vary, but typically they should arrive within a few minutes. Since your last email is still in a WAITING status, it might take a little longer this time. Please continue to check your inbox, spam, or junk folders.

If the email does not arrive soon, you might want to whitelist Jotform's sender email or domain to improve delivery. Also, ensure your email settings and filters are not blocking Jotform emails.

it still hasn't delivered

According to our logs, the emails were successfully sent to skaloghlian@ucsd.edu. Please check your spam or junk folder. Consider whitelisting Jotform's sender email or domain to avoid future issues. Also, make sure your form's email fields and conditions are set up correctly. To prevent email bounce issues, please use valid, correctly formatted email addresses. Feel free to let me know if it’s still not working.

when was the email sent

Hi Sarine,

You can check the exact time the verification email was sent by looking at your account History page. Here's how to do it:

1. Click on your account Avatar located on the upper right side of the page.
2. Select Profile from the dropdown menu.
3. Click the History tab on the left side of the page.
4. Filter the actions to specify Email history to see the details of sent emails.

This will show you when the verification email was sent. Let me know if you need further assistance.

Hi Sarine,

Upon checking, I confirmed that that verification email has successfully sent to your inbox. Could you try to check your spam or junk folders, as sometimes emails may be filtered there? Also, I would suggest Whitelisting the following Jotform's IP Addresses and Domains, as this can help ensure future delivery.

Give it a try and let us know how it goes.