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stanfill.alexAsked on June 29, 2021 at 3:52 PM
How does one delete "More Actions" option from "Approve" & "Deny" email notification?
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Cecile Enterprise SupportReplied on June 29, 2021 at 10:55 PM
Hello there,
Thank you for contacting support.
Kindly go to your Approval Element Properties by clicking the gear icon > General > Click Edit to Customize Approval Request Email. From there, try deleting the More Actions button.
Kindly give it a try and let us know how it goes.
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stanfill.alexReplied on June 30, 2021 at 8:22 AMMore actions still there. Tried deleting more actions this morning on multiple tiers without success this morning.
Best Regards,
Alex Stanfill
714.944.0259
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Cecile Enterprise SupportReplied on June 30, 2021 at 9:39 AM
I did some tests and it appears that More Action button cannot be deleted. Even deleting it in the email's source code did not work.
Let me escalate this issue to our backend team for further investigation. Once we receive an update, we'll notify you immediately.
Should you have any other concerns, kindly let us know.
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stanfill.alexReplied on June 30, 2021 at 11:33 AMThanks for the help. The more actions options wasn’t their last week. See photo.
Best Regards,
Alex Stanfill
714.944.0259
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Gaetan_BReplied on June 30, 2021 at 4:29 PM
Hello Alex,
There has been new additions indeed.
My colleague reached out to our developer's team so that they can fix this issue.
Thank you for your patience
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consultoriahalconReplied on July 8, 2021 at 10:28 AM
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Richie JotForm SupportReplied on July 8, 2021 at 1:04 PM
Hi consultoriahalcon,
I have moved your inquiry to a new support ticket.
Kindly follow this link https://www.jotform.com/answers/3209177
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JSCSoccerReplied on July 25, 2021 at 6:13 PM
I would like to delete this "More Action" button too, but I can not ;-(
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Patrick_RReplied on July 26, 2021 at 2:01 AM
Hello @NormingtonEric,
We'll update this ticket as soon as there is an update on this issue.
Thank you!
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aysenurkazokogluReplied on July 29, 2021 at 6:36 AM
Hello,
Is there any news regarding this issue?
Thanks!
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Richie JotForm SupportReplied on July 29, 2021 at 7:45 AM
Hi aysenurkazokoglu, if you're referring to the more action button to be deleted, the feature is still pending and we cannot give an ETA when this feature would be added.
Once we have further information, you will be notified in this ticket.
Thank you.
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Alex StanfillReplied on July 29, 2021 at 8:37 AM
figured out a way to remove “more actions” button.
modify the approval flow on iOS device. Go to approval flows. Delete the more actions option. Save & publish. -
aysenurkazokogluReplied on July 29, 2021 at 9:30 AM
wow, this works! thank you!
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Richie JotForm SupportReplied on July 29, 2021 at 12:12 PM
Hi Alex , thank you for the work around you have shared.
If you need further assistance, let us know.