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Terry Christie-ErismanAsked on June 28, 2021 at 1:23 PM
Sorry; I didn't mean to send duplicates. My first issue was not being able to download submissions, and so I went in and deleted them. Then I completed a contact form on my site, and I did not receive an email notification. When I submitted the test email, I did not receive that either.
I unchecked the box as you suggested, but will that correct the problem of not receiving my submissions via email?
Thank you for your time.
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Laura Customer Success ManagerReplied on June 28, 2021 at 5:52 PM
Hi Terry,
That's okay! I believe that this is the original thread for the issue:
https://www.jotform.com/answers/3186443
My colleague has answered on the thread. Could you kindly check his answer, and if you have any questions, please post your comment to the original thread (https://www.jotform.com/answers/3186443).
This way, our support team will be able to understand the issue in whole, and assist you better.
Thank you!