por me sale un captcha si no e colocado nada

cuando presiono enviaar me sale captcha no soy un robot pero yo no e colocado ni un campo ni un widget

Hi Ashly,

Thanks for reaching out to Jotform Support. Let me help you with that:

If you see a captcha saying "I am not a robot" when you press submit, even though you haven't added any captcha field or widget, it might be because Jotform automatically includes a security feature to prevent spam submissions on your form.

This captcha is usually the Google reCAPTCHA, which is added by default to protect forms from spam and abuse.

If you want to customize or disable this, you can check your form settings under the Security section in the Form Builder to manage the captcha options.

Give it a try and let us know how it goes.

como puedo quitarlo

Hi Ashly,

To remove or disable the captcha from your form, follow these steps:

1. Open your form in the Form Builder.
2. Go to the Settings tab at the top of the page.
3. Select the Security section from the left menu.
4. Look for the reCAPTCHA option and toggle it off to disable the captcha.

This will remove the captcha challenge from your form submissions.

1. Seleccione la sección Seguridad en el menú de la izquierda.
2. Busque la opción reCAPTCHA y desactívela para deshabilitar el captcha.

no me sale esto

Hi Ashly,

If you do not see the reCAPTCHA option in the Security section, it might be because your form is using the Google Invisible reCAPTCHA, which is enabled differently.

Here’s how to check and disable it:

1. Open your form in the Form Builder.
2. Go to the Settings tab at the top.
3. Scroll down to the CAPTCHA section or look for an option related to Google Invisible reCAPTCHA.
4. Toggle off or disable the Invisible reCAPTCHA option if available.

If you still cannot find the option, it may be automatically applied by Jotform for spam protection and cannot be disabled manually.

no me sale nada que diga sobre el captcha

Hi Ashly,

If you do not see any option related to captcha or reCAPTCHA in your form settings, it means that Jotform has automatically applied this security feature to protect your form from spam submissions, and it cannot be manually disabled.

This automatic captcha is designed to ensure the safety and integrity of your form submissions.

If you want, you can try adding your own captcha widget to have more control over the captcha appearance and behavior.

entonces no se puede quitar

Hi Ashly,

Correct, the automatic captcha that Jotform applies for spam protection cannot be removed manually. It is a built-in security feature to keep your form safe from spam and abuse.

If you need a different captcha experience, you can add a captcha widget manually to customize it, but the automatic one will still be there for security purposes.

Hi Ashly,

As Podo mentioned, while it is not possible to manually disable the automatic captcha security on a form, we are able to whitelist your account from our.

If it is a constant issue that is causing your customers/users to be unable to complete the forms, then that is something we can explore.

Let us know.