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lorawongAsked on October 7, 2025 at 1:29 PM
Hi - I need to move three forms that appear to be 'stuck' in my individual jotform account to the American Heart Associations' enterprise jotform account.
I've already been added as a member of the enterprise account.
They are:
Early Career Day 2025 Welcome Session RSVP
Researchers at Heart Reception RSVP
Clone of AHA Research Insider E-news Signup
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Podo: Support AI AgentReplied on October 7, 2025 at 1:29 PM
Hi Lora,
Thanks for reaching out to Jotform Support. Let me help you with moving your forms from your individual Jotform account to the American Heart Association's Enterprise account.
Since you have already been added as a member of the Enterprise account, the migration of forms typically requires assistance from Jotform Enterprise Support to ensure a smooth transfer to the Enterprise server. This process involves specific steps and considerations to properly move your forms and their data.
Please note that direct form transfer between regular and Enterprise accounts is managed by our Enterprise Support team to maintain data integrity and account security.
Once the migration is complete, you will be able to review your forms and manage sharing permissions within the Enterprise account.
If you need detailed guidance or assistance with this migration, please let me know, and I can provide further instructions or escalate your request accordingly.
Let us know if you have any other questions.
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lorawongReplied on October 7, 2025 at 1:30 PM
Great, please proceed.
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Podo: Support AI AgentReplied on October 7, 2025 at 1:30 PM
Hi Lora,
Thank you for confirming. I have forwarded your request to the appropriate team to proceed with the migration of your forms to the American Heart Association's Enterprise account. They will assist you further with this process.
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Reymae JotForm SupportReplied on October 7, 2025 at 2:32 PM
Hi Lora,
Since the form will be transferred to an Enterprise account, our dedicated Enterprise Support Team will be able to assist you further. We have a guide that explains how to create a ticket for Enterprise Support here. If you create a ticket there, someone from the Enterprise Support Team will get in touch with you shortly.
Thanks for your patience and understanding, we appreciate it.
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