My Form is Disabled: Form Over Quota

  • Profile Image
    Trabalho_Aprovado
    Asked on September 25, 2025 at 2:30 PM

    My forms were disabled and I need help. I deleted some uploads to restore space on limit. Please, check and re-enable my forms.

  • Profile Image
    Shaira JotForm Support
    Replied on September 25, 2025 at 3:03 PM

    Hi Trabalho_Aprovado,

    Thanks for reaching out to Jotform Support. I’ve recalculated your total usage limits and also cleared your form cache. Can you try it again and see how it goes? If you run into the same issue again, let us know, and we’ll do some more testing to see what’s going on.

    Keep us updated and let us know if you need any more help.

  • Profile Image
    Trabalho_Aprovado
    Replied on April 10, 2026 at 7:59 AM

    My forms were disabled a AGAIN and I need help. I deleted some uploads to restore space on limit. Please, check and re-enable my forms.

  • Profile Image
    Christy Enterprise Support
    Replied on April 10, 2026 at 8:06 AM

    Hi Trabalho_Aprovado,

    I have recalculated the upload space on your account and cleared the form cache to refresh the data. The message prompt should no longer display again. Can you go ahead and check on your end?

    Reach out again if there's anything else we can help you with.