Problemas para receber respostas

Mobile Offline
1

Message
não estou recebendo as respostas

Platform
Android

Appversion
2.12.21

Deviceinfo
User Device: Redmi - Redmi Note 9S - Handset - 12

Source
Report

App
Jotform

Hi Camila,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, since you mentioned Mobile Offline, note that Jotform Mobile Forms allows you to collect data offline. Offline submissions are saved on your device and will sync automatically once you have an internet connection again. Make sure your internet connection is stable when you want to sync your submissions. Can you clarify if you mean you're not getting the answers in the Submissions page or the email?

After we hear back from you, we’ll know what’s going on and how to help.