Richiesta di riattivazione del modulo disabilitato

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    lorenzoussoli
    Asked on September 11, 2025 at 11:19 AM

    è stato disabilitato un mio modulo, mi serve assolutamente attivo grazie

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    John JotForm Support
    Replied on September 11, 2025 at 11:43 AM

    Hi lorenzoussoli,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've gone ahead and reached out to our relevant team about this. We’ll get back to you as soon as we get an update from them.

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    Phoebe Jotform Reviewer
    Replied on September 11, 2025 at 1:19 PM

    Hi lorenzoussoli,

    When I checked your account, I noticed that it was disabled by our system because your form titled ABC Master's Degree Enrollment 2025-26 includes fields to collect sensitive information such as password, which violates our Terms of Use. For us to enable the form, we’ll need your confirmation to allow us to remove the relevant fields from your form.

    Once we hear back from you, we’ll be able to help you with this.

    Richiesta di riattivazione del modulo disabilitato Image 1 Screenshot 20