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jkindsfather05Asked on September 10, 2025 at 1:45 PM
On one of my computers I cannot see all of my tables. On my office computer, they are all showing up.
I can see a few of the tables but not all of them.
I have logged out, cleared cache and cookies and re-logged in.
What do I need to do?
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Podo: Support AI AgentReplied on September 10, 2025 at 1:46 PM
Hi jkindsfather05,
Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.
To assist you with the issue of not seeing all your tables on one of your computers, could you please provide the name, ID, or URL of the tables you are missing? This will help me check their status and availability in your account.
Once you provide that information, I can guide you further on how to access them.
Let us know if you have any other questions.
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Christopher JotForm SupportReplied on September 10, 2025 at 1:48 PM
Hi jkindsfather05,
Could you provide us the name of the Tables that are not showing up on one of the computers? Also, in order to investigate this further, could you grant us access to your account? Don’t worry, you can turn it off again once we’re done. Let me show you how to do it:
1. In the top-right corner of your My Workspace page, click on your Avatar/Profile Image icon.
2. In the Dropdown menu that opens, click on Settings.
3. Next, in the panel on the left, click on the Security tab.
4. If you haven’t opened your Security page in a while, it’ll ask you to verify. To do that, click on Send Verification Code.
5. Then, enter the Verification Code you receive in your email.
6. Finally, at the bottom of the page, toggle the Jotform Support Access to the On position.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.