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NVLAAsked on September 10, 2025 at 10:54 AM
I am new to NVLA and want to get support on how to use JotForm.
I am looking for a run through and a contact number for when I have questions about the platform.
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Podo: Support AI AgentReplied on September 10, 2025 at 10:54 AM
Hi Nevada! Welcome to Jotform and NVLA. To get started with Jotform, I recommend exploring our foundational resources and tutorials available on our website, which will guide you through creating and managing your forms effectively. While we don’t offer live phone support, you can always reach out to us through our support system by submitting a request within your Jotform account, and our team will assist you promptly. Let me know if you want me to point you to specific guides or help with any particular feature!
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NVLAReplied on September 10, 2025 at 10:54 AM
How will the support agent get back to me?
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Manilene JotForm SupportReplied on September 10, 2025 at 10:57 AM
Hi Nevada,
Thanks for reaching out to Jotform Support. We do all our support in the Help Center. I’ll help you every step of the way. What would you like to know?
After we hear back from you, we’ll know what’s going on and how to help.
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AAaron WardReplied on September 10, 2025 at 11:54 AM
To be honest, your customer service is non-existent.
I had questions about attendance form that was created for this school, but since I cannot get help, I will probably be moving to a Google Form.
The issue is that I have too many questions and need to speak to a support agent.
Need live help with all questions.
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Jovito JotForm SupportReplied on September 10, 2025 at 12:07 PM
Hi Aaron,
Currently, Jotform does not offer live phone support or direct live agent calls. Our support is provided through this Help Center where you can submit your questions, and our team will respond promptly to assist you.
We understand that sometimes you may have many questions and need detailed assistance. I can also see that you have opened multiple threads already, and my colleagues have responded to them as well. Feel free to continue asking your questions and responding to these threads, and we will help you step-by-step to resolve any issues you have with your forms.
Let us know if you have any other questions.