send a notification on WhatsApp

  • AngeloScuro2021
    Asked on May 9, 2021 at 5:39 AM

    Buongiorno

    la mia richiesta è molto semplice,

    vorrei che le RISPOSTE del modulo vengano ricevute anche su Whatsapp.


    Cordiali saluti.

  • Richie JotForm Support
    Replied on May 9, 2021 at 10:11 AM

    We don't have direct integration with Whatsapp.

    I have a forwarded a feature request to our developers.

    Please note that we cannot give an ETA when this feature would be added or will it be passed however, once we have updates, you will be notified.

    Alternatively, you may receive mobile notifications if you install the JotForm mobile form app.

    Guide:https://www.jotform.com/products/mobile-forms/

    However, only the form owner can receive a mobile notification when someone submits the form.


  • Yale JotForm Support
    Replied on August 4, 2025 at 7:37 AM

    Hi AngeloScuro2021,

    We're excited to announce that we’ve just made it easier to reach people where they already are—on WhatsApp! With Jotform’s WhatsApp integration, you can get real-time notifications as soon as someone submits your form—helping you reply faster and stay connected. It’s fast to set up and fits right into your existing workflow. Here’s how to get started:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Next, click on Integrations in the menu on the left side of the page.
    3. Now, search for WhatsApp and then click on it. send a notification on WhatsApp Image 1 Screenshot 70
    4. Then, click on Here or scan the QR Code on the screen to verify your WhatsApp number. send a notification on WhatsApp Image 2 Screenshot 81
    5. In the WhatsApp window that opens, click on the Send icon to continue. Clicking the Send icon in the WhatsApp integration window to proceed with number verification and setup Screenshot 92
    6. You’ll get a Confirmation message in WhatsApp once your number’s verified. WhatsApp confirmation message received after successful number verification in form integration Screenshot 103
    7. Now, go back to your form and click on Check Your Verification.send a notification on WhatsApp Image 3 Screenshot 114
    8. After that, set up your Notification Message, and then click on Save to finish. send a notification on WhatsApp Image 4 Screenshot 125

    Once saved, your WhatsApp integration will come up in your list of actions. To make changes, hover your mouse over it and click on the Three Dots icon to see more options like See Action Logs, Rename Action, Disable Action, or Delete Action:

    send a notification on WhatsApp Image 5 Screenshot 136

    If you want to edit the integration, click on the Edit icon in the top-right corner of the WhatsApp integration section:

    send a notification on WhatsApp Image 6 Screenshot 147

    You’ll find more info in our guide on How to Integrate Your Form with WhatsApp

    Give it a try and let us know if you need any help.