"Too Many Requests"

Hi there,

We're trying to login to our Jotform account and we're getting the "too many requests" error message. We really need to login ASAP. Please advise. Thanks!

Hi Beth,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

The "too many requests" error usually happens when there are too many login attempts or API calls in a short period. This is a temporary restriction to protect your account and the system.

To resolve this, please wait a few minutes before trying to log in again. If the issue persists, try clearing your browser cache or using a different browser. Also, ensure your network connection is stable.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Beth,

This error usually happens when there are multiple login attempts in a short time, which triggers a temporary block to protect your account and our system. I have flushed your login attempts. You can now try to log in again. In case you forgot your password, you can easily reset it. Let me show you how:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.