is there someone i can talk to about this?

is there someone i can talk to about this? what you are suggesting is NOT working....and once again, now that i'm testing it, the signature is not coming through

Hi, thank you for contacting support.

Do you have this issue shown in the screenshot?

Could you please disable these options in your profile?

I did a test after I disabled them and now it's working.

Let us know.
Best regards.