Email Address Update Request

I need to update the email on my account and am unable to, because to update you need to send a verification code to a now inactive email. Can someone please help me with this? Username is ApollonBarrington.

Thank you,

Hi ApollonBarrington,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Since a support team member has taken over your request, I will no longer respond here. They will assist you with updating your email address.

Reach out again if you need any other help.

Best regards,
Jotform Support

Hi ApollonBarrington,

Thanks for reaching out to Jotform Support. If you no longer have access to the email address linked to your account and would like to change it, ensure that the new email address you plan to use is not already associated with another Jotform account. To move forward, you’ll need to complete our Account Recovery Process form. Once submitted, our team will review your request, and if approved, your account’s current email address will be updated to the new one you provided in the form.

Reach out anytime if more questions come to mind.