-
BBethany BrewerAsked on September 3, 2025 at 2:11 PM
Dear JotForm Support Team,
I hope this message finds you well.
We wanted to inform you that we have a high-traffic event starting tomorrow involving a large number of users accessing our form simultaneously for sign-ups. Based on our experience last year, we were advised to reach out in advance so your team could help ensure the servers are prepared to handle the increased traffic.
Please let us know if you need any additional information from our end, such as the form URL or expected traffic volume. We appreciate your support in helping us avoid any technical issues during this critical time.
Thank you in advance for your assistance!
-
Deanne JotForm SupportReplied on September 3, 2025 at 2:34 PM
Hi Bethany,
Thanks for reaching out to Jotform Support. We understand that you have a high-traffic event starting tomorrow with many users accessing your form simultaneously. Rest assured that your form data is securely stored and designed to handle such traffic.
Keep us updated and let us know if you need any more help.