My App isn't loading

  • C
    Carrie Marstall
    Asked on September 3, 2025 at 1:43 PM

    Hello,


    My app isn't loading on my phone. I've tried uninstalling and installing the app and it just doesn't do anything. Any ideas?

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    Podo: Support AI Agent
    Replied on September 3, 2025 at 1:43 PM

    Hi Carrie,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Since your app isn't loading even after reinstalling, try clearing the app cache or checking for any updates in your device's app store. Also, ensure your device's operating system is up to date. If the issue persists, restarting your phone might help.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support