Jotform Reports: Unable to move to Folder

  • MAUREEN_Modestine
    Asked on August 13, 2025 at 8:32 AM

    I am trying to move reports into folders under my workspace, but the option is not available.

    I moved it a Team Workspace but cannot put it in a folder there either.

    Jotform Reports: Unable to move to Folder Image 1 Screenshot 20


    Jotform Thread 30000361 Screenshot
  • John JotForm Support
    Replied on August 13, 2025 at 9:09 AM

    Hi Maureen,

    Thanks for reaching out to Jotform Support. We've recently introduced a new and improved way to organize assets on Workspace called Labels, previously known as folders. This would allow you to categorize and group your assets efficiently within your Workspace. Let me show you how:

    1. In Workspace, hover your mouse over the right side of your preferred asset.
    2. Next, click on More.
    3. From the dropdown, select Label as and choose which label you'd assign for the asset.
    4. Finally, click on the Apply button.

    Jotform Reports: Unable to move to Folder Image 1 Screenshot 20 You can also check out this guide on How to Add Labels to Assets on Your Workspace. I have Cleared your Form Cache on my end to refresh your forms and as a precaution. You can also clear the browser's cache and cookies. Can you give it a try and let us know how it goes? If the same thing happens again, we'll investigate more to see if we can figure out what's going on.

    Once we hear back from you, we'll be able to move forward with a solution.

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