Sign Document: Send notification email when form is completed

i can not work out how to add a email notification to myself for everytime someone completes a signature document. I would like an email notification outside of the jotform signed documents inbox

Hi Alex,

To receive email notifications outside of the Jotform signed documents inbox whenever someone completes a signature document, you need to set up email notifications in your form settings. Here’s how to do it:

1. Go to your form's Settings tab.
2. Select Emails.
3. Add a new Notification email.
4. Set your email address as the recipient.
5. Customize the email content if needed and save.

This will ensure you get notified via email every time a signature document is completed, outside of the Jotform inbox.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

Hi Alex,

Thanks for reaching out to Jotform Support. When a Sign Document is signed, you, as the form owner, will automatically receive an email in your account email address that your document was successfully signed. Here is a sample email:

Let us know if you have any other questions.

im sorry, what accoutn email address. i have had 40 documents signed today and the only notification i got was when i logged into jotform and went to the signed doc inbox

Hi Alex,

When your Sign Documents receive a submission, you will automatically get an email notification. Could you please confirm if any of your Sign Documents have received a submission so far? This will help us understand the situation better.

Once we hear back from you, we’ll be happy to proceed with the next steps to resolve this for you.

Best.

its ok. i have found them. I am part of a large business and the email address set up in here is only monitored by the IT department. I will get that changed.......

If i change the email address....will i have to retrospectively go back and change all the other existing forms i've made and edit the new email address ?

Hi Alex,

Yes, if you change the primary email address on your account, it will not automatically update the recipient for existing Jotform Sign emails, and you'll need to manually update the email address for each form's Notification.

We have a guide on How to Change Your Account Email Address and Setting Up Email Notifications that you can check out.

Let us know if you need any more help.