Show/Hide Condition not working

  • trudisciplebm
    Asked on August 11, 2025 at 12:11 PM

    I have added a field of add another child and the conditional logic to show the fields of name grade and age if add another child is selected. But now my form doesn't show the name age and grade field at all, how do I fix that?

  • Mary JotForm Support
    Replied on August 11, 2025 at 12:30 PM

    Hi Brandon,

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Show/Hide Condition not working Image 1 Screenshot 20

    Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with a solution.

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